Last Updated: 05 October 2026
At PRIO India Pvt. Ltd. (“PRIO”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information of our customers, business partners, visitors, and website users.
This Privacy Policy explains how we collect, use, store, and protect information when you visit priohardware.com, submit an enquiry, request product information, or communicate with PRIO.
PRIO manufactures and supplies architectural hardware fittings, including glass fittings, door and window hardware, locks, hinges, handles, connectors, and related products. The company also provides customised solutions, installation, technical assistance, and after-sales support. priohardware.com
Depending on how you interact with our website, we may collect:
The PRIO website’s enquiry form currently requests information such as Name, Email, and Phone Number. priohardware.com
Business & Product Information
When you enquire about our products or services, we may collect:
We may collect information when you:
When you visit priohardware.com, certain technical information may be collected automatically, including:
This information may be used for website security, maintenance, analytics, performance improvement, and user-experience enhancement.
We may use the information collected to:
PRIO’s website specifically describes customised solutions and expert installation services for glass and architectural hardware. priohardware.com
Information provided in connection with a product enquiry or project may be used to recommend suitable architectural hardware and prepare quotations or technical proposals.
Where customised solutions are requested, information about the project, dimensions, product requirements, or installation requirements may be processed for providing the requested service.
Our website may use cookies and similar technologies to:
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
We do not sell or rent your personal information as a standalone commercial product.
Information may be shared with trusted third parties where reasonably necessary to provide our products or services, including:
Information will be shared only for legitimate business, operational, legal, or service-related purposes.
Where online payment facilities are available, payments may be processed through authorised third-party payment providers.
Such providers may collect payment information such as card, banking, or UPI details according to their own privacy and security policies.
PRIO may retain transaction-related information necessary for order management, accounting, customer support, refunds, and legal requirements.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary for:
When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.
PRIO may publish customer feedback, reviews, testimonials, project photographs, or other customer-related content where appropriate.
Where personal information is included in such content, PRIO will seek appropriate permission or otherwise handle the information in accordance with applicable law.
Our website may contain links to third-party websites, platforms, or services.
PRIO is not responsible for the content, security, availability, or privacy practices of external websites.
Users should review the privacy policies of third-party websites before providing personal information.
Users are responsible for providing accurate and complete information when submitting enquiries, quotation requests, or service requests.
If your information changes or you identify an error, you may contact PRIO to request an appropriate correction.
Subject to applicable law, you may have rights concerning your personal information, including:
Requests may be subject to identity verification and applicable legal requirements.
Where you have provided consent or where otherwise permitted by applicable law, we may contact you regarding:
You may request to stop receiving promotional communications at any time.
Our website and services are primarily intended for businesses, customers, architects, contractors, dealers, and other individuals seeking architectural hardware products and related services.
We do not knowingly collect unnecessary personal information from children.
PRIO India Pvt. Ltd. may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.
The updated version will be published on this page with a revised “Last Updated” date.
For privacy-related questions, requests, or concerns, please contact:
PRIO India Pvt. Ltd.
Address:
Parking No. 3, Transport Nagar,
Bahodapur, Gwalior,
Madhya Pradesh, India
Phone: +91 8817773473
Email: sales@priohardware.com
Website: priohardware.com
